If you would like to edit the downloaded file, please choose the Save As option when downloading the file. Downloaded files from Firefox will download in Read Only mode if the download option " Open In" is selected.Files will download into the default location determined by your browser (ex.See: Understand the Max File Size You Can Upload to Box. Bulk download is dependent on the max file size upload limit for the Account type in total.To check download performance, do the steps here: Testing your Network Connection.Removing unwanted extensions, plug-ins, ads, pop-ups & malware:.Temporarily disabling any plugins/extensions in your browser.Temporarily disabling any internet security/firewall programs to test whether they conflict with Box (Note: you may need clearance/assistance from your organization’s IT department/helpdesk to do this).If there are walls or other obstructions between you and your router, this could cause your internet speed to decrease. Increased distance from your router can further decrease your speeds. Wi-Fi is typically slower than an Ethernet connection. If possible, Test using both Ethernet and Wi-Fi connections. Using Box with an alternate browser, computer, or network.Updating your browser to the latest version.If you are encountering problems downloading files from your Box account, we recommend you try
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